Getting to know us…
Head of Venues
Where you live: Just outside Reigate in leafy Surrey
Who you live with: My husband David and cat Fudge
How long you have been at BMA House: just over 10 years!
My alarm goes off at: 6.30am, I always have breakfast at home (I’m a cereal girl) and take a Berocca to kick start my day! I head off to the station for my commute to work and aim to be at my desk by 9am.
I’m responsible for: Overseeing BMA House as an events venue to both our external clients and internal bookers, of which there are many. My day to day remit involves setting our aims and objectives, tracking progress and monitoring successes. I am heavily involved in working with our contract caterers Ampersand to create to great food memories and experiences; and also working with our other support teams such as reception, our team of porters and audio visual technicians to keep our offer relevant and fresh. I’m a champion of our Sustainability and Health team with particular remit for maintaining our Green Tourism Business accreditation – we’ve recently achieved GOLD accreditation for Green Tourism, just one of five London venues to have this!
I got the job: Many years ago, having spent 6.5 years as Conference and Banqueting Manager at both ZSL London and Whipsnade Zoos. I was ready for my next challenge and BMA House was just under-going a major refurbishment so the opportunity to launch a brand new venue was too good to pass by. It’s our 10 year birthday this year so watch this space for exciting events. We hope you’ll join us in celebrating!
My typical day: Tends to be spent in meetings with our service teams reviewing successes and looking for ways to constantly improve. We also have a restaurant and cafe on site for our staff and members and so lunchtime for me is often spent taking a look at the product offer and spending time with our fantastic brigade of chefs, our pastry chef is my favourite – his desserts are amazing!!!
My most memorable work moment: Was being host to Nike House during the 2012 Olympics. Nike took over our venue for 5 weeks and hosted many events for some of their most high profile athletes. They completely transformed our venue and we got to meet some real stars… I couldn’t wait to go to work during those weeks!!
The worst part of my job: There’s always food around me, it’s hard to be disciplined sometimes. ..
The best part of my job: Is getting to taste new dishes and wines, I’m a real foodie so this is the perfect job for me.
What your desk looks like: It has lots of piles! I’m trying to move away from paper but still have piles with tasks to complete, contracts to review, invoices to pay etc! But, I also have inspirational pictures on my wall of past holiday destinations and my favourite animals from my time at London Zoo!
Top tip: If you think you’ve got all the detail you haven’t, check check and check again! Try to think of the unexpected and have a contingency plan in place. Don’t make changes for the sake of change but a few tweaks here and there can keep your audience engaged which makes you, the organiser, look successful.
Best meal ever eaten: A birthday meal at Jamie Oliver’s Barbecoa. It was years ago and I can still remember the amazing flavours and the wine match recommended by the sommelier was spot on. The views over St Pauls weren’t bad either!
After work: I go to the gym twice a week and on other days like catching up with friends over dinner or going to see a musical. I usually go to bed at 10.30 after reading my book.
Top tip: Bloomsbury is such a diverse and vibrant area. I love the street food stalls at Bloomsbury Farmers Market https://www.lfm.org.uk/markets/bloomsbury/ – every Thursday. It’s a real melting pot of cuisines and you can try dishes from all over the world to produce that’s made right here in London.